Support Services
Select the service level they have chosen if not applicable to one of their products
- 1 hour p/month of online support
- Live online shared screen
- Fast response time
- 1 on 1 problem solving
- Additional support (>1 hour)
* charged at $29 p/hour
- 2 hours p/month of online support
- Live online shared screen
- Fast response time
- 1 on 1 problem solving
- Additional support (>2hours)
*charged at $27p/hour
- 3 hours p/month of online support
- Live online shared screen
- Fast response time
- 1 on 1 problem solving
- Additional support (>3hours)
*charged at $25 p/hour
Simple updates e.g.
new website page,
website changes,
analytics update etc.
new website page,
website changes,
analytics update etc.
Staff training, dashboard
builds, integrations of
existing platforms, new
section of a website that
is more complex than a
simple page.
builds, integrations of
existing platforms, new
section of a website that
is more complex than a
simple page.
Software development, app
development, system
integrations etc.
development, system
integrations etc.
Unlock the full power of Microsoft Business Central with tailored custom development. We create bespoke solutions that perfectly fit your unique business processes, eliminate manual workarounds, and boost efficiency. From complex integrations to specialized functionalities, we transform your ERP into a competitive advantage. Get a free consultation today!
3 hours maintenance and diagnostics of servers for reliable operation and optimal performance.
Additional support (>3hrs) charged at $55 p/hr.
Additional support (>3hrs) charged at $55 p/hr.
Managed Workspace, Microsoft, Business Email & cPanel Email
- User Management - Creation, deletion, password resets, and data migration.
- Security Enhancements - Annual forensic audits and security checks to safeguard your accounts.
- Custom Services - Additional billable services such as OU creation and expanded role management.
Managed Acronis, RADMARC & RADSPY
- System and Security Checks - Routine system checks, backup verification, and threat management
- Proactive Issue Resolution - If a backup fails, we rerun it and resolve persistent issues by contacting the user.
- Threat Management - Identify and mitigate threats, with detailed monthly reports on actions taken.
